1.Tax and Duties: All of our products prices do not contain any Tax and Duties. The parcel you will receive may need to pay import tax or provide import documents, as different country has different rules, we are not able to figure out the rules of all countries. We will NOT bear any responsibility if your parcel is returned/ not delivered because of refusing paying tax, so before buying, please check the rules of your country and think twice.
2.Free return service: For customers from U.S.A, CANADA, AUSTRALIA, UNITED KINGDOM, FRANCE, SPAIN, GERMANY, RUSSIA, BRAZIL, ISRAEL, KOREA, SAUDI AURABIA, U.A.E, POLAND, NETHERLAND, ITALY, we offer free return service. If you are not satisfied with our products, please DO NOT simply throw them away and please apply free return, the process is:.
Choose return goods
Choose local free return
For countries other than the above mentioned, please contact us if you have any problems with the products you have received, thanks.
3. Shipping&Delivery: Usually we will send out your parcel within 3 working days. For orders sent out from , due to the impact of the epidemic and logistics timelins, at the moment parcel may need much longer time to arrive, for orders shipped from , please refer to the below timelines table, please pay more patience to wait for your parcel to arrive. If you have any questions, please contact our customer service, we are here all the time.
Russia: For order below $8, 45~120 days | For order Over $8, 30~90 days.
European Union: For order below $8, 30~120 days | For order Over $8, 30~90 days.
Ukraine: For order below $5, 45~120 days | For order Over $5, 20~40 days by Meest Express
For other countries: For order below $15, 45~120 days | For order over $5, 25~90 days
For orders over $250, we can send by express service (FEDEX), you may need to pay custom tax, we will contact you before sending goods, if you do not agree with the tax, we will seperate your order into several parcels.
Please note: For countries of European Union, Beautilux has stored products of gel polish kits to warehouses in France and Spain, including most of our gel polish colors, if it is possible, please order from France or Spain warehouse, the arrival time only need 3~7 days.
4. Feedback & dispute: We highly appreciate that if you could leave us 5 star comments if you are satisfied with our products. If there is any unsatisfaction, please contact us before open dispute and leave negative comments, we always have a solution better than this.
5. Contact: If you have any question, you can contact us by aliexpress message, or email us: firstname.lastname@example.org